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SUBSCRIBER SUPPORT
Technical Support:
support@fibtimer.com Contacting Technical Support is your best means of quickly
solving
technical issues, such as log on failures, website errors found,
during
regular
business hours as well as evening hours.
Login Problems:
If you experience difficulty logging in, there are several common reasons why it may
be occurring, with easy fixes. To read list of common errors and fixes, Click
Here
Customer Support:
admin@fibtimer.com Billing, updating email addresses, updating contact and credit
card
information, general questions regarding the FibTimer website and
our market
timing service, etc.
Changing Credit Card:
Current FibTimer subscribers may use this online form to update their credit card
information on file at FibTimer. To
update credit information, Click
Here
AOL Subscriber and not receiving emails:
if you are not receiving emails and you are an AOL subscriber, please click this link
for instructions on how to correct this.
AOL subscribers (free or paid) should, Click
Here
Updating Email Address:
To update your email address, please submit "both" the old and new email address
to us at support@fibtimer.com
Mailing Address:
FibTimer.com
PO Box 6244
Charlottesville, VA 22906
Phone Numbers:
Phone: 434 823-8182
Fax: 434 823-1952 (please call before sending a fax)
Office Hours:
Monday - Friday, 8am - 5PM, EST. We monitor our email constantly during business
hours, and frequently during evenings & weekends.
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